AI is Not a Community Management Strategy

Derek Powazek:

This PageRank thing, they told us, was an “algorithm.” And, for a time, algorithms were all the rage. We were living in the age of the algorithm. And in all my client meetings and project plans, every time we had a decision to make, someone would say, “the algorithm will do it.”

The algorithm never did it.

I’ll let Dionne Warwick take this one:

Gotta get off, gonna get
Out of this merry-go-round
Gotta get off, gonna get
Need to get on where I’m bound

When did I get, where did I
Why am I lost as a lamb
When will I know, where will I
How will I learn who I am